We work with clients and families to develop a "Person Centered Plan of Care", which involves active participation from the client and those family members designated by the client to be a participant in the decision-making process. By asking questions and gathering input from family and their loved ones, the healthcare provider as well as the entire healthcare team, an effective care plan can be developed, which addresses how the client's needs and healthcare goals can be achieved. The result is an individualized care plan that supports personal life choices.

Getting a diagnosis of a serious illness can be an overwhelming experience. As a patient you are likely to be distracted and miss hearing important information. We prepare and accompany our clients to medical appointments to ensure communication about diagnosis, options, treatment and care plans are understood by the client.

Family - Maintaining communication with clients and loved ones can become difficult especially when the client and loved ones live in different states or locations. For the family and loved ones that our client has given us permission to discuss personal and health information, we will make sure they are updated with the status of our client.

Providers - We consult with physicians, nurses, pharmacists, rehabilitation specialists, emotional, social and spiritual support providers to ensure your interdisciplinary teams are working together so you can reach your healthcare goals.

From primary care doctor to specialist, from hospitalization to rehab, from rehab to home, we will coordinate your healthcare on all levels so you can transition with ease, understanding and satisfaction. We can assist with your confusing medical bills. This includes, reviewing, submitting claims, understanding benefits, and fighting denials.